Save the file in the editor, do a Restore Settings in Wacom Desktop Center (or just double-click the Backup file). They (in this example) reference all your good, good settings, despite that Wacom cannot find them because you installed a 2018 app version.Īs per the XML entry shown up above, then simply change in the remaining old entry's path "CC 2017" to "CC 2018" for that App ID (my app entry #17, yours will be different). If you want the app(s) recognized, AND KEEP THE GOOD SETTINGS that you spent so much time getting right, then do this instead:Īssuming that your Photoshop/Illustrator/InDesign 2017 settings were just perfect.ĭelete as described all the older year entries for that particular App, AND any NEW entries (showing the "CC 2018" in the path).įor each, delete a set of 7 lines defining the App and it's "ID" number.ĭO NOT delete the Adobe Apps entry will the (good settings) and CC 2017 in the path. It's Icon will show in the upper right corner of Wacom's settings overlay. Your settings panel/overlay will now recognize your app. Then save the file, and reload Backup through Wacom Desktop Center (or just double-click the Backup file). (From line with "" (xx your app number) for each entry you don't need. If you just want the new app recognized (no keeping of old preferences), delete the other (older) app entries. Likely one for each of the other Adobe versions you have had through Adobe Cloud. You will have other entries like the above XML for the older versions of Illustrator. If you have already tried to make an app entry in Wacom for the new version of the Adobe app, you will already have an entry in the wacom prefs file with a path for say "Illustrator 2018". NOW for what you can change and how to keep your favorite settings. It sees merely an "All Others" application, and that will be settings used for your fancy Adobe app. If your app's icon (Photoshop/Illustrator/.) is NOT showing in the upper right corner of the Settings overlay, it has NOT recognized the app. Now, press the "Settings" button on the tablet (or get the overlay your favorite way). One you have created Wacom settings for, as in added to Wacom before. You are in your favorite Adobe Cloud App. You can detect when the matching go wrong this way: I think their matching algos cannot accept that there are multiple entries (different paths) all with the same short name. This is what is causing the Wacom confusion where it cannot match your app to configuration. One entry for each version (with a new path).Īll entries have DIFFERENT app paths, BUT THE SAME basic app name. If you have been through multiple iterations of Adobe Cloud, where you have redone your settings every time, you will see multiple of these entries (I had 3+ sets of preferences for just Photoshop). This is where Wacom's app matching fails. The number (here 17) is a reference to all the real settings, which are in the file as well, referenced by the "17" number (or whatever app numbers your file have.). Notice that there is both an "ApplicationLongName" (with the full path) AND an "ApplicationName" with the short name. You will find entries like this:Ĭ:\Program Files\Adobe\Adobe Illustrator CC 2017\Support Files\Contents\Windows\Illustrator.exe Wacom's app matching with Adobe's crazy inclusion of "CC Year-number.ver" in all app paths. Now edit the first backup file (default called "Backup.wacomprefs") in a good text editor. ( Save an extra copy with a different name, in case you mess up the XML file to be edited. Save (backup) a copy of your Wacom settings. There is a better way, that allows you to keep you current settings and "switch" them to the new version of Adobe (whatever). The solution of clearing all preferences and restarting of course works, as it clears everything out and you start from scratch making settings for you apps.īut then you are in for a long time of getting all the app preferences right again.īUT.
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